Office Manager

We are looking for a full-time Office Manager to help in the day-to-day operations of our offices in Mountain View.  This key position will report to the VP of HR, and will work closely with all of the departments within our organization.

Responsibilities:

  • Coordinate company events and meetings, as necessary
  • Maintain conference rooms, lunch-rooms, and work areas
  • Assist in new hire onboarding; setting up desks and ordering supplies
  • Support general administrative functions for the office
  • Provide administrative back-up for the Purchasing group
  • Monitor and maintain kitchen and office supplies
  • Assist in the coordination of office operations, procedures, and resources to facilitate effectiveness and efficiency
  • Oversee reception desk and answer phones, as necessary
  • Act as the “face” of IGM to recruits and visitors
  • Assist with projects, as necessary

Qualifications: 

  • 5+ years of experience working in a busy office setting
  • Extremely organized and detail oriented
  • Strong oral and written communication skills
  • Start-up experience is helpful
  • Must enjoy working as part of a team
  • Proficient in the Microsoft Office suite
  • Able to shift gears quickly
  • Able to successfully prioritize with limited direction
  • Able to anticipate and resolve challenges
  • Must be able to commute to Mountain View and work normal business hours

IGM is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status. All qualified applicants will receive consideration for employment.

 

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IT – Sr. Technical Support Engineer & Administrator

We are seeking an experienced technical support engineer and administrator who can succeed in multiple roles in our expanding early stage biotechnology company of 60 plus. In this dynamic role, you will be the IT point person providing maintenance and support for all facets of the existing computing environment including hardware, software, network, and servers. You will also assist with the evaluation and deployment of business applications and other projects.

The ideal candidate will be a versatile individual who has both a “roll up the sleeves” mentality and excellent customer service skills and can forge ahead independently with minimal direct supervision. A big plus would be someone who also possesses strategic and technical experience in a corporate setting. For the right candidate, this can be a growth position with an opportunity to lead the creation and management of the company’s processes and technology roadmaps. In this role, you will report to the CEO.

Responsibilities:

  • Timely response to and effective technical support for all areas within the corporate computing infrastructure including laptops, lab desktops, applications, mobile devices, and network connectivity.
  • Manage inventory, distribution and setup of computers, software and other IT assets.
  • Manage business systems and applications including telephone/communications systems, internet service, security systems, audio/visual and display equipment, room reservation system, printers, domain accounts, Office 365, and VPN.
  • Assess, provision, install/configure, operate, and deploy third-party applications for integration and implementation into the existing infrastructure, i.e., ERP system.
  • Collaborate with our consulting systems engineer in maintaining Windows server, systems hardware and software, network and related infrastructure.
    Identify network and security vulnerabilities and develop solutions to mitigate the risks and be able to apprise executive management and the board of directors of findings.
  • Maintain and keep current the knowledge base, process and inventory documentation.

Qualifications:

  • Bachelor’s degree or equivalent experience.
  • 5+ years of relevant IT experience, preferably some in biotech.
  • Positive, can-do attitude with strong interpersonal and communication skills to work with all levels in the company from entry level personnel to board of directors.
  • Approachable and responsive user support attitude.
  • Strong technical skills and adept at problem solving, diagnosis and troubleshooting.
  • Self-starter with capability to complete tasks & projects with minimal direct supervision.
  • Ability to work under pressure and multi-task in a fast-paced environment.
  • Experience in selection, implementation and ongoing administration of an ERP system, preferably in a manufacturing-intensive biotech company, is helpful.
  • Working knowledge of collaboration and communications platforms, i.e., Box, Office 365.
  • Advanced knowledge of a range of computer systems, software, applications, hardware, and PC and Mac operating systems.
  • Knowledge of Windows network computing and networking fundamentals.
  • Knowledge of applicable regulatory requirements, data privacy practices and laws as they relate to the management of IT Infrastructure in GMP environments is helpful.
  • Public company experience is helpful.
  • Must be able to commute daily to Mountain View and work on-site. Must be available for emergency assistance off-site on nights and weekends.

IGM is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status. All qualified applicants will receive consideration for employment.

 
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Executive Assistant

In this integral new position at IGM as an Executive Assistant, you will provide senior level administrative support to our CSO, CMO, CEO, and CFO. In this highly visible role, you will handle details of a confidential nature, and must always be able to maintain professional and ethical standards.

Responsibilities:

  • Proactively manage calendars and schedules.
  • Coordinate meeting logistics both internally and externally.
  • Be responsive to requests for assistance from and communicate professionally with members of the board.
  • Coordinate logistics with respect to board meetings.
  • Email management.
  • Coordinate all aspects of travel arrangements.
  • Assist with documentation preparation, such as presentations and reports.
  • Conduct routine administrative duties as necessary.

Qualifications:

  • 5+ years supporting senior management as an Executive Assistant.
  • Extremely well organized.
  • Able to multi-task.
  • Proficient in the Microsoft Office Suite.
  • Familiarity with Concur is helpful.
  • Excellent oral and written skills.
  • Strong decision-making skills.
  • Must be able to navigate ambiguity with limited guidance.
  • Must be able to work with employees at all levels at IGM.
  • Able to manage competing priorities.
  • Must enjoy working in a fast paced, entrepreneurial environment.
  • Prior experience in life sciences/biotech is helpful.

IGM is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status. All qualified applicants will receive consideration for employment.

 
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